FAQS
ARE BOO BOO BRUSHES PANDA FRIENDLY?
There are more than 1000 species of bamboo on this planet. We manufacture the boo boo brush from Moso bamboo. This is not food for our amazing pandas.
HOW MANY BOO BOO TOOTHBRUSH DESIGNS DO YOU HAVE? CAN I CHOOSE THE DESIGN?
We have four different designs for adults and two different designs for children. boo boo toothbrush designs are selected at random by us.
CAN I CANCEL MY DELIVERIES ANYTIME? ARE THERE ANY CANCELATION FEES?
Yes. You can cancel your deliveries anytime. Go to your account and click on deliveries. The click delete subscription. There are no extra fees charged. You can cancel anytime no questions asked.
CAN I CHANGE DELIVERY ADDRESS?
Yes, you can. Simply log in to your account. Click on address in your account and update your account with your new address.
WHAT IS THE SHIPPING COST?
Our shipping cost is FREE. How good is that?
WHAT IS THE HARDNESS OF THE BRISTLES?
Dentists recommend choosing toothbrushes with soft bristles. It is a misconception brushes with harder bristles clean your teeth better. Dentists do not recommend hard or medium bristles because they damage your gums. boo boo brush bristles are gentle on your gums and tough on plaque. What more could you want?
WHAT ARE THE BRISTLES MADE OF?
The bristles are made from nylon, like other toothbrushes. They are not biodegradable. Currently, the only other option that exists worldwide is boar hair. We did some market research and over 90% of people said they wouldn't use wild pig hair + dentists said that it isn't as effective as nylon. We also don't want to kill animals for hair. In Australia alone, there are 350 tonnes of plastic toothbrushes thrown into landfill each year and the bristles are a small % of the total weight, therefore we decided to use the best out there and go with soft, top quality nylon bristles. This is the only option for us to make a real change. There are a few laboratories who are trying to come up with organic options as we speak so we hope it will happen soon.
HOW TO DISPOSE YOUR TOOTBRUSH?
The best way is to remove the bristle with pliers or snap the whole toothbrush head off and put it to recycling bin. The bamboo toothbrush handle can be disposed in your compost and will safely return to the soil within 6 months.
HOW LONG DOES DELIVERY TAKE?
It takes 3 – 7 business days from date of order within Australia.
HOW OFTEN DO YOU DELIVER?
We deliver according to the frequency chosen in your first order. Choose the frequency of delivery to suit how often you change your toothbrush – every 1, 2 or 3 months. It is up to you.
WHAT DELIVERY FREQUENCY SHOULD I CHOOSE FOR NEW BOO BOO BRUSHES?
Dentists recommend changing toothbrushes at least every three months. Some people like to change them more often. That’s why we give you the choice to choose how often you need a new boo boo brush.
On the top of the page click the GET STARTED button. Simply choose the number of adults and children. Check how often you want a new order and follow the instructions.